For support and support of users other than mailing, MD2I has opted for an online solution that works via the internet by creating a secure connection between two computers located anywhere in the world.
It allows you to take control of any client computer remotely.
A permanence is assured via the skype account Md2i-Conseils and TeamViewer of the company for any type of intervention. Our team remains at the disposal of the users for any request for information, intervention or support as part of the maintenance, by reacting within
24 working hours.
MADAGASCAR :
- Projects FACMER and SANTATRA: SARA PREMIUM user training and software installation
- Ministry of Education : Information system on INTRANET and INTERNET
- National School of Magistracy and transplants.Design and implementation, staff training, support and maintenance.
Unions des Comores :
- CAON (National Authorizing Officer of the EDF): ULTIMATE SARA software
Upgrade version and leadership training and project PE use.
Cambodge :
SARA M&E and SARA PE is performed and updated in Cambodia for a development programme funded by European Union. Responsible 's trainings has done for the 2 systems.
The SARA M&E's use is more easy especially to evaluate result, after record the logical framework, just update the progress value to evaluate the progress of the programme.
At any time, the progress of each result can be compared with the expenditures.
New version of SARA baptized " SARA ULTIMATE " continues to improve presentation of the statements of expenditure in accordance with the latest Practical Guide to 11th EDF.
"SARA ULTIMATE" is compatible with the latest version of WINDOWS and MAC .
This new version set the stage, firstly on ergonomics and usability with its unique transaction capture window, and secondly on the automatic management of checks and the possibility of a bank reconciliation.
It also includes the consolidation of suppliers, the consolidation of the list of inventories by convention, the management of successive amendments to the budget of PE multiannual and ensures the follow-up of all PEs of a convetion globally.
SARA M&E :It is a complete project evaluation program on the internet that manages the logical framework (objectives, results, indicators, budget, calendar) that has already proven itself since it is already installed in several countries.
MD2I (Management Development International & Informatique), consulting firm was created in PARIS 1987 by a team of engeneers and economist, specialized in management and evaluation of development projects.
MD2I (Management Development design software to manage development projects. It makes them evolve according to the needs of the clients and offers efficient support and maintenance permanently and rapidly. When managing the projects, the company takes into account both the expenditure and the results obtained.
MD2I worked in 54 countries and international organizations on the 5 continents and works in 3 languages (25 countries French, 22 English, 7 Portuguese) .
The unit of commercial development, training and product maintenance, essentially comprising a unit in charge of maintaining relations with donors and development projects. This unit ensures that software developed by MD2I used at the different institutions in more than 40 countries works perfectly under the conditions of use of the software. It provides immediate assistance in case of problems encountered by customers on the use of software developed by MD2I.
The research and development and analysis unit, which is linked to innovation and design, mobilizes experts of the highest level for research and development in Software Development, modeling of new management processes that respect the procedures of the financial backers, technological and regulatory watch, drafting of the database modeling and security specifications.
The developer unit it consists of computer engineers and technicians very experienced in software development. It is the heart of the MD2I business. The unit of test and quality assurance: this unit assures the tests: user-friendliness, coherence on the outputs of the software, coherence of the data entry in the software, coherence with the various operating systems on the computers, it checks also the respect of the specifications.
All these units are responsible for all activities, commercial prospecting, tendering and complete completion of contracts, regardless of the technical field and the nature of the missions performed.
Our activity is divided into 4 main categories and our 200 more recent references are concerned by one or more of them
We design IT systems and test them before implementation. We support and maintain the use of software. We make tutorials, user manuals and example databases.
The MD2I team masters new technologies related to development projects: design of software, budget following up, monitoring and evaluation, business plans, expenditure management and so on.
MD2I allows the software to work smoothly in the IT WINDOWS environment of the user during several years if the support/maintenance contract is paid.
The support available includes updates of the software and of the user manual or of the tutorial and adaptation to the new WINDOWS releases.
The support includes fixing any problem by internet.
The support allows remote support by teamviewer.
Updates includes successive releases made available by MD2I, excluding special releases sold separately.
The normal support includes additional information and recommendations about the optimal way of using the software as well as it allows analysing of data integrity.
It is always possible to share the use of our TEAMVIWER license and to organise a distance support or distance training of the users.